Last modified: 30. 01. 2024


These General Terms of Service (“Agreement”) are a legal and binding agreement between ITBS Finance SMPC (herein referred to as “ITBS Finance”, “we”, “our” or “us”), and User (as defined in Section 1). This Agreement sets out the terms and conditions under which User can access and use (I) our website located at www.finker.co and all related subdomains, including the ITBS Finance blog and bulletin board (collectively, the “Website”), and (II) the functionality enabling access to financial account for the purpose of retrieving financial account data and receiving related data enrichment services or initiating payment transactions through a third-party application, product or service used by User, delivered via application programming interfaces (including without limitation the finker psd2 API HUB), software development kits, and any other services, content, tools and features as made available by ITBS Finance from time to time (collectively, the “Aggregation Services”). By accessing and using the Website and/or Aggregation Services (together, the “Services”) User agrees to be bound by the terms and conditions of this Agreement. ITBS Finance recommends that User thoroughly reviews this Agreement, as the same may be updated from time to time, before accessing or attempting to use the Services and during use of the Services. User must not access and use the Services if User doesn’t agree to all of the terms and provisions of this Agreement.


1. Application

This Agreement applies to:


1) Visitors to our Website (“Visitors“);

2) Subscribers to ITBS Finance bulletin board, white papers or similar types of information or materials (“Subscribers“);

3) Users who are provided with a finker PSD2 API HUB Account (as defined in Section 9.) in order to use the functionality of the Aggregation Services (“Account Users“);

4) End users who use the Aggregation Services through a Developer Application (“Indirect Users“);

1 to 4 collectively referred to as “Users


2. Acceptance of agreement

By deciding to access and use (either by computer, mobile or other electronic device now or hereafter devised) the Services, User:


1) confirms that User is at least eighteen (18) years old, or of the legal age of majority in the jurisdiction in which User resides;

2) has legal capacity to enter into this Agreement;

3) acknowledges that User has carefully reviewed the terms and conditions of this Agreement; and

4) agrees to be bound by the terms of this Agreement as well as:

– the Privacy Policy which sets out ITBS Finance’s data privacy and protection practices;

– any terms provided separately to User or indicated on the Website as applying to User’s access to and use of the Services (e.g., the Software License & Services Agreement, separate program, service or feature terms and conditions);


additional third-party terms and conditions indicated in this Agreement or in other documents on the Website.


3. Right to use the services

3.1. License Grant. ITBS Finance hereby grants User a personal, limited, non-exclusive, non-transferable, revocable, non-sublicensable right and license to use the Services during the term of this Agreement in accordance with the terms and conditions of this Agreement. Except for rights expressly granted to User in this Agreement, ITBS Finance reserves all other rights, title and interest, including all intellectual property rights, in and to the Services and the underlying technology used to provide the Services, including without limitation all software and any copies, corrections, bug fixes, enhancements, modifications or new versions thereof and all research and development and experimental development in respect thereto (“ITBS Finance Technology”). No rights are granted by implication, estoppel or otherwise. User acknowledges that only ITBS Finance shall have the right to maintain, enhance or otherwise modify the Services and ITBS Finance Technology unless specific permissions are granted to User in a separate agreement with ITBS Finance.


3.2. License Restrictions. User shall use the Services solely for the purposes that are permitted by and as contemplated in this Agreement. Without limiting any other provision of this Agreement, User agrees that User shall not, either directly or indirectly:

– disseminate, market, license, sublicense, sell, resell, lease, transfer, assign, distribute, time share, let, rent, give somebody the loan of, or sub-authorize any element of the Services;

– modify, translate, reverse engineer, decrypt, decompile, decode, disassemble, or create derivative works based on ITBS Finance Technology (including without limitation the finker PSD2 API HUB and other software), undertake any benchmark trials using all or any part of finker PSD2 API HUB, or in any other way try to procure the human decipherable form of the finker PSD2 API HUB, except to the extent expressly agreed upon in writing by ITBS Finance with User or to the extent the foregoing restrictions are expressly prohibited by applicable laws notwithstanding a contractual provision to the contrary;

– circumvent any user limits or other use restrictions that are built into the Services;

– breach, override or otherwise circumvent any authentication or security mechanisms;

– remove or obliterate any proprietary notices, ownership labels, classified legends or marks from the Services;

– indulge in any actions with the Services that meddle with, disturb, destroy, or access in an unlawful way the server networks, connections, systems, records, or other assets, tools or services of ITBS Finance or any related third party;

– transmit any worms, viruses, Trojan horses, or any other malware, disruptive or harmful software or data through User’s access to and use of the Services; or

– use the Services or any part thereof for any unlawful or fraudulent purpose or otherwise in any way not permitted by this Agreement.


4. Telecommunications provider terms

Some of the Services may be available to User through a compatible desktop or mobile device, may require Internet access and/or additional software to be installed. User acknowledges and agrees that User is solely responsible for these technical requirements, including but not limited to (1) any applicable charges, updates and/or additional fees of User’s telecommunications provider, and (2) using the Services in compliance with the terms of User’s agreement with User’s telecommunications provider. Furthermore, User acknowledges that ITBS Finance makes no warranties or representations of any kind, express, statutory or implied, as to:

– whether telecommunications services from User’s provider will be available and accessible at any time or from any location;

– any loss, damage, or other security intrusion of the telecommunications services;

failure of the telecommunications services to transmit any data, communications or settings in connection with the Services.


5. Personal data

In order to provide the Services, ITBS Finance will collect and use certain personal data about Users. ITBS Finance’s Privacy Policy explains in detail how ITBS Finance processes and protects the personal data in our custody or control, and describes the technical and organizational measures implemented in order to maintain the security, confidentiality and integrity of such data. User hereby agrees to the terms of ITBS Finance’s Privacy Policy, including any subsequent changes published by ITBS Finance, and that ITBS Finance may process User’s personal data in accordance with ITBS Finance’s Privacy Policy for the purpose of providing the Services.

User further acknowledges and agrees that by uploading or entering any information for the Services and by using the Services, User grants ITBS Finance permission to make anonymized data based on personal and non-personal data collected from User or through User’s use of the Services, and combine such anonymized data with that of other Users in order to make anonymized aggregate data. ITBS Finance may use the anonymized data and anonymized aggregate data for various business purposes, including but not limited to compiling statistical reports, improving the Services, developing and improving other ITBS Finance products and services, and distributing or licensing such data to third parties with whom ITBS Finance has a business relationship.


6. User generated content

6.1. Content Generally. ITBS Finance is not responsible for any materials uploaded through User’s use of the Aggregation Services, particularly through the file upload capability (“Content“). Users are responsible for the integrity of their own Content. ITBS Finance encourages all Users to keep records of their respective account information and ensure such information is updated to allow us to provide User with all required and appropriate warnings, information and disclosures, including but not limited to notifications or warnings where an account appears to have been compromised. User represents and warrants that User has the right, power and authority to make any Content provided to us available for the intended purposes and that such use and storage by us of such Content will not breach the rights of any third party, including without limitation any proprietary rights.


6.2. Feedback. ITBS Finance may freely use any suggestions, feedback or ideas User may provide to us while using the Services (collectively, “Feedback“). By providing any Feedback to ITBS Finance User hereby grants us a perpetual, worldwide, fully transferable, sub-licensable, non-revocable, royalty-free right and license to use, disclose, copy, distribute, exploit and license the Feedback in any form and manner for any business purpose, including but not limited to modifying and improving the Services, ITBS Finance’s other current and future services and products, service advertising and marketing materials. ITBS Finance reserves the right to incorporate the Feedback into the Services and, if so incorporated, the Feedback shall form part thereof and shall become ITBS Finance’s intellectual property.


6.3. Enforcement. ITBS Finance reserves the right at all times to refuse to process any Content, and to monitor Content but has no obligation to do so. ITBS Finance also reserves the right to access, view, store, and disclose any Content as we reasonably believe is necessary in order to: (I) satisfy any applicable law, regulation, legal process or governmental request; (II) enforce this Agreement, including investigation of potential violations hereof; (III) detect, prevent, or otherwise address fraud, security or technical issues; (IV) respond to user support requests; or (V) protect the rights, property or safety of our Users and the public.


6.4. Indemnification. User hereby agrees to indemnify ITBS Finance, its officers, directors, shareholders, employees and agents for any and all claims, suits, damages, liabilities, losses and expenses (including reasonable legal fees) relating to any acts by User, including but not limited to any Content submitted by User, in connection with using the Services that result in claims against us by any third parties. ITBS Finance reserves the right to terminate accounts and take further action against any User found to be in violation of this Section 6.


7. Third-party services

The Services may include links to, or otherwise direct User’s attention towards, websites, services, features, or products operated or offered by third parties and not by ITBS Finance (collectively, “Third-Party Services“). Such links and information are offered solely for informational purposes and convenience. The inclusion of any link does not imply an association, support, endorsement, consent, examination, or authentication by ITBS Finance of such third party or Third-Party Services (including without limitation any content made available within such Third-Party Services). ITBS Finance shall not be liable for the information and content contained in any Third-Party Services or for User’s use of or incapacity to use such Third-Party Services, and ITBS Finance expressly disclaims any liability for them. Access to any Third-Party Services is at User’s own risk, and User must be aware of the fact that Third-Party Services are governed by terms of service and privacy policies different from those of ITBS Finance. User acknowledges and agrees that the third party, and not ITBS Finance, is entirely liable for the delivery and performance of the respective Third-Party Services.


8. Additional terms

8.1. No Professional Advice. Any information or data contained in or made available through the Services is provided for informational purposes only and can’t substitute for the services of trained professionals. ITBS Finance does not give professional advice and is not in the business of providing legal, financial, accounting, taxation or other professional services or advice. User should independently verify and research, or take independent financial advice from a trusted and competent professional in connection with, any information or data contained in or made available through the Services for the purpose of making any financial decisions or otherwise. ITBS Finance expressly disclaims any liability, whether in contract, tort (including negligence) or otherwise, in respect of any damage, expense or other loss User may suffer arising out of such information or data, or any use of or reliance upon such information or data.


8.2. Updates on ITBS Finance Products and Services. If User is a Subscriber or has opted in to receive notifications or updates on our other products and services, ITBS Finance may send the relevant communications to User from time to time. Additional terms and conditions may apply to such other services or products offered from time to time by ITBS Finance. User may opt out of receiving such informational emails at any time by following the unsubscribe instructions included in each such email.


8.3. Service Notifications. From time to time we may send User important communications regarding the Services, including updates to this Agreement and/or our Privacy Policy, system notifications and any other notifications which may be required by law (collectively, “Mandatory Notifications“). Such Mandatory Notifications will be sent via email or to User’s account. User can manage the subscription and notifications preferences, but cannot opt out of receiving the Mandatory Notifications.


8.4. Security. Account Users must provide accurate registration information for their respective account. Account Users acknowledge and agree that it is their sole responsibility to secure the credentials used to access their account for the finker PSD2 API HUB. Account User is solely responsible for all activities and actions carried out under their respective accounts. Any such activities and actions shall be deemed performed by the respective Account User. Account User must immediately contact us at support@finker.co in case of suspected unauthorized access to their respective account.


9. Service Accounts and Users

9.1. Definition and Account Status. Users (individuals acting in their own capacity or on behalf of a legal entity) who wish to use the functionality of the Aggregation Services may request a unique account on finker PSD2 API HUB (“Service Accounts”). The use of the Aggregation Services via Service Accounts is governed by the terms and conditions (including access terms and restrictions, service usage limits, fees and payment) set forth in a Service Provision Agreement (“Service Provision Agreement”) in effect between ITBS Finance and the legal entity that is the owner of the third-party application, product or service used by Indirect Users.

9.2. Access Requirements. As part of the authentication requirements for accessing and using the Services through finker PSD2 API HUB, Account User must use unique access tokens produced by unique credentials provided by ITBS Finance for Account User in order to be able to access and interact with the Aggregation Services. Account User acknowledges and agrees that Account User shall:

– only access and use the Services through Access Tokens and Credentials (together, “Access Credentials“). Account User shall not sub-license, lease, sell, rent, disclose, share, distribute, publish or assign any Access Credentials provided to, or used by, Account User in connection with their Service Account to any third party;

– be solely responsible for any actions performed with or using the Services under the Access Credentials; all such actions shall be deemed to be performed by the Account User; and

– comply with any changes in the access requirements that ITBS Finance may apply at any time and from time to time by adding additional methods and/or criteria of authentication or changing the existing ones in order to enhance the security of the Client Dashboard and/or Services, or comply with new security or technical requirements arising from the applicable laws.


10. Disclaimer of warranties

Except as specifically set forth in this agreement and any other related terms of use and documentation that govern use of the services, ITBS Finance offers the services on an “as is” and “as available” basis and does not accept responsibility or liability for any use of or reliance on the website, content, software or aggregation services, or for any disruptions to or delay in the provision of the services. ITBS Finance makes no express warranties or representations as to the quality and accuracy of the content, website and aggregation services, and we disclaim any implied warranties and representations to the maximum extent permitted by applicable law. Furthermore, we and our third party providers, licensors, distributors and suppliers (collectively, “suppliers”) do not make any representations as to the accuracy, timeliness, comprehensiveness, completeness, quality, reliability, currency, error-free nature, compatibility, security, data loss, non-interference with or non-infringement of any intellectual property rights, or fitness for a particular purpose of the website, content and aggregation services to the maximum extent permitted by applicable law.

ITBS Finance and its suppliers do not guarantee the adequacy of the services or compatibility and security thereof to user’s computer equipment and do not warrant that the services, their infrastructure or any emails or communications transmitted via the services will be free of viruses or secure against hacking attacks.

If the applicable law does not allow the exclusion of some or all of the above warranties to apply to user, the above exclusions will apply to user to the fullest extent permitted by applicable law.


11. Limitation of liability

User expressly understands and agrees that, to the maximum extent permitted by applicable law, ITBS Finance and its suppliers shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for, relating to or arising from (a) loss of profits, (b) failures of telecommunications, the internet, electronic communications, (c) corruption of data, (d) breach of security, (e) loss or theft of data, (f) viruses or spyware, (g) loss of business revenue or investment, (g) use of software or hardware that does not meet ITBS Finance’s systems requirements, (h) damage to goodwill, data or other intangible losses, or (i) resulting from: (I) the use of or the inability to use the services; (II) unauthorized access to or alteration of user’s personal data; (III) conduct of any third party on our website.

The disclaimer of representations, warranties and conditions and limitation of liability constitute an essential part of this agreement. User acknowledges that but for the disclaimer of representations, warranties and conditions and limitation of liability, neither ITBS Finance nor any of its suppliers would grant the rights granted in this agreement.



12. Indemnification

User agrees to indemnify, defend and hold ITBS Finance and its officers, directors, employees, and suppliers harmless from all losses, damages, fines, penalties, costs and expenses (including without limitation reasonable attorney’s fees) incurred or suffered by ITBS Finance as a result of: (I) user’s use of the services; (II) breach of any of the terms of this agreement or applicable laws by user; (III) user’s infringement of any intellectual property rights or any other rights of third parties; and/or (IV) fraud committed by user or fraudulent misrepresentation made by user.


13. Proprietary rights

All right, title and interest in and to the Services, the underlying ITBS Finance Technology, including all intellectual property rights therein, are and will remain with ITBS Finance and its licensors. ITBS Finance, finker PSD2 API HUB, finker.co, and all other trademarks, service marks, graphics and logos used in connection with the Services are trademarks or registered trademarks of ITBS Finance. ITBS Finance does not grant User any right or license to use, copy or reproduce any ITBS Finance’s trademarks.


14. Changes to the agreement and services

14.1 Changes to the Agreement. ITBS Finance reserves the right to change this Agreement at any time and from time to time to reflect changes in the applicable laws, technical or security requirements, or the functionality of the Services. If ITBS Finance decides to change this Agreement in the future, ITBS Finance will post an appropriate notice at the top of this page and/or give reasonable advance notice to Users through the Services or by other means (e.g., via email notification). Any non-material change (such as clarifications) to this Agreement will become effective on the date the change is posted and any material changes will become effective thirty (30) days from their posting on the Website. The date of the last update of this Agreement is set out at the top of this document. User acknowledges and agrees that User’s continued use of the Services after the date of changes to this Agreement indicates User’s agreement to such changes.


14.2 Updates to the Services. ITBS Finance may, in its sole discretion and at any time, update or modify the Services, discontinue, temporarily or permanently, providing the Services or any part thereof, including without limitation for technical reasons, security issues, legal requirements, or business reasons, with or without notice to User. ITBS Finance may also perform maintenance of the Services from time to time which may result in interruptions, delays or errors in the Services. User acknowledges and agrees that any maintenance, modification, suspension or termination of the Services may be effected without prior notice, although ITBS Finance will endeavor to provide such notice whenever feasible. User acknowledges and agrees that User’s continued use of the Services after the date of changes to the Services indicates User’s agreement to such changes.


15. Term and termination

This Agreement becomes effective when User accepts the terms and provisions herein and remains in force until terminated by either party. User acknowledges and agrees that ITBS Finance in its sole discretion and without notice may suspend or terminate this Agreement, any ITBS Finance Account, or User’s use of the Services, and remove and discard any Content within the Services for any reason, including if ITBS Finance reasonably believes that User has violated or acted inconsistently with the letter or spirit of this Agreement. Account Users may terminate this Agreement by requesting the deletion of their ITBS Finance Account. Any termination of this Agreement (howsoever occasioned) shall not affect the coming into force or the continuance in force of any provision hereof which is expressly or by implication intended to come into or continue in force on or after such termination.


16. Laws and jurisdiction

User agrees that this Agreement shall be governed by, and construed in accordance with the laws of Greece, the European Union law and the International Treaties.


17. Disputes

If a dispute arises between user and ITBS Finance, our goal is to provide a neutral and cost effective means of resolving the dispute quickly. User agrees that any dispute, controversy or claim arising out of or in connection with this agreement shall be resolved under the laws described in section 16.


18. General

18.1. Entire Agreement. Except as expressly provided elsewhere on the Website, this Agreement, including the Privacy Policy and any other documents which are stated to apply to User as a user of the Services, including the Software License & Services Agreement, constitutes the entire agreement between User and ITBS Finance with respect to the use of the Services and replaces all prior understandings, communications and agreements, oral or written, regarding the subject matter hereof.


18.2. Severability. If any provision of this Agreement is held to be illegal, invalid, void or unenforceable, in whole or in part, by any court of competent jurisdiction, the remainder of the terms and provisions set forth herein shall remain in full force and effect and shall in no way be affected, impaired or invalidated thereby. Such illegal, invalid, void or unenforceable term or provision or part thereof shall be deemed modified to the extent required to render it enforceable; failing which, it shall be severed from this Agreement, which shall continue in full force and effect and be binding upon User.


18.3. Assignment. User cannot assign or transfer any or all of User’s rights or obligations under this Agreement to anyone without prior written approval of ITBS Finance. However, ITBS Finance at its sole discretion may assign or transfer this Agreement without User’s consent to: (I) an affiliate; (II) a company through a sale of assets by ITBS Finance; or (III) a successor by merger. Any assignment that is in contravention of this Agreement shall be considered void.


18.4. Non-Waiver. No failure or delay on the part of ITBS Finance in exercising any right, power or remedy pursuant to this Agreement shall operate as a waiver thereof, and no single or partial exercise of any such right, power or remedy shall preclude any other or further exercise thereof, or the exercise of any other right, power or remedy.


19. Contact us

In case of any questions regarding this Agreement or the Services, please contact us at support@finker.co.